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Troubleshooting Tips For Your Eleisure Telephone Connection
Please read about the following symptoms silimilar to those you are experiencing to see the potential problem and solution
- Symptom: When I pick up my phone handset I do not get a dial tone.
Solution: Although it may sound simple, please ensure that the phone cord is connected to your phone and to the appropriate wall plate in your home. If you are using a cordless phone, ensure that the handset has power.
- Symptom: When I dial 411 nothing happens
Problem: You are trying to access directory assistance
Solution: Directory Assistance and/or information calls are unavailable from your property. This does not affect your ability to dial 911.
- Symptom: I am unable to make International Calls from my phone by direct dialing.
Solution: In order to make International call from your property you must use a calling card or operator assistance.