Eleisure Telephone Service Support

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  HOME PAGE

  CONTACT US:

  HOUSTON:
  713.559.4608

  TOLL FREE:
  1.888.271.0421

  support@eleisure.net

Telephone Support Page | Main Support Page

Troubleshooting Tips For Your Eleisure Telephone Connection

Please read about the following symptoms silimilar to those you are experiencing to see the potential problem and solution

  1. Symptom:
  2. When I pick up my phone handset I do not get a dial tone.

    Solution: Although it may sound simple, please ensure that the phone cord is connected to your phone and to the appropriate wall plate in your home. If you are using a cordless phone, ensure that the handset has power.

  3. Symptom:
  4. When I dial 411 nothing happens

    Problem: You are trying to access directory assistance

    Solution: Directory Assistance and/or information calls are unavailable from your property. This does not affect your ability to dial 911.

  5. Symptom:
  6. I am unable to make International Calls from my phone by direct dialing.

    Solution: In order to make International call from your property you must use a calling card or operator assistance.